Tuesday, June 3, 2008

Travaille of Travel

We were looking for a hotel in Paris and a friend recommended a hotel site called Venere. We did a bit of a search with our criteria pretty clearly defined, as we will have my mum and her sister with us.

We narrowed down our search to a nice sounding place on the left bank and near to facilities, and we went through the online booking process. Everything went well and we completed the booking only to find that the dates were wrong. We don't know where it got the dates from, but they weren't the ones we put in.

We then went to the area where you can modify your booking, but the only thing you can do is cancel it. So we did cancel it, as it was useless on the wrong dates.

Now things get interesting.

We started again, with the right dates from the start and the price suddenly went up ten euros per night.

We got suspicious and rang their free number. The lady there said that the high price was wrong and it should be a further 30 euro more per night.

We smelled a rat.

We went to the hotel website to find that the prices was indeed much higher than first advertised.

Just to satisfy our curiosity, we started again with Venere and now the hotel was absent.

We upped the price range and lo and behold there it was in the high price bracket.

I hope you get something from reading this. I'm not going to say Venere are thieves, or am I?

We won't be using them again.

Good luck with your next hotel booking.

1 comment:

Anonymous said...

Isn't it interesting how these places are watching every move you make and changing the price while you watch. I suppose the internet has recreated "highway robbery" as "Boradband robbery"